Refund Policy
ClearPoint Automation LLC, New Jersey
Requesting a refund
Email us with your business name, payment date, the service purchased, and the reason for your request. Do not send your full card number. Refund request window: [REFUND WINDOW].
$300 website build
Refund eligibility before work starts, during the build, and after approval or launch: [WEBSITE BUILD REFUND ELIGIBILITY]. Treatment of work already completed: [COMPLETED WORK REFUND TERMS].
$100/month website maintenance
Refund eligibility for maintenance charges, unused time, and partial months: [MAINTENANCE REFUND TERMS]. Cancelling future renewals is separate from requesting a refund for a previous charge.
Google Business Profile SEO service
This service is $75/month with no setup fee. The existing Google Profile Service Terms require three monthly billing periods. Billing continues through that minimum if you cancel early. After the minimum, cancellation takes effect at the end of the current billing period; those terms do not provide partial-month refunds. Other refund eligibility: [GOOGLE PROFILE REFUND ELIGIBILITY].
Approved refunds
Approved refunds are handled through Stripe. Refund processing timeframe: [REFUND PROCESSING TIME]. Any payment processing fee treatment: [PAYMENT FEE REFUND TERMS]. Your bank or payment provider may take additional time to show the refund.
Payment errors and legal rights
Contact us if you believe a charge is incorrect so we can review it. This policy does not limit rights or remedies required by applicable law.
Contact
Questions? Email john@clearpointautomation.com.